FAQ’s
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Visitor parking is available along the left-hand side of the building, just past the dumpsters. If those spots are full, feel free to park in the church parking lot right next door. Please avoid reserved spots, and don’t hesitate to contact me if you need assistance!
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Of course! We are a child-friendly facility.
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We direct bill to ICBC, but NOT to WorkSafe.
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No. As of 2024, Blue Cross is no longer covering kinesiology.
More details are linked below.
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As of right now, most plans do not cover kinesiology. You may have some coverage if you’re with CanadaLife - however, they likely only cover up to a certain percentage of the total cost. Please look into your plan ahead of time.
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Payment methods included either e-transfer or cash.
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If you have paid upfront, you may cancel or reschedule a session without penalty up to 1-hour before the session start time.
**Please note that ICBC does not cover charges related to late cancellations or no-shows. These are the responsibility of the client.
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No-show sessions are charged in full and considered used. Refunds or reschedules are not granted for no-shows.
**Please note that ICBC does not cover charges related to late cancellations or no-shows. These are the responsibility of the client.
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If you’re under the weather (e.g., upset stomach, headache, or fatigue), please use your best judgment before attending your session. The cancellation policy will still apply, but exceptions may be made for extenuating circumstances (like hospitalization).
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Safety comes first! If heavy snow is in the forecast, please provide 24-hour notice for cancellations or rescheduling. If I need to cancel a session due to unsafe conditions, you won’t be charged.